Terms of Service

1. Acceptance of Terms

By accessing or using the Parqcar mobile application, website, or any related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

2. Description of Service

Parqcar is a platform that connects individuals seeking parking spaces ("Renters") with individuals offering parking spaces ("Spot Owners"). We provide the technology platform to facilitate these connections but do not own, operate, or control any parking spaces listed on our platform.

Key features of our Service include:

• Interactive maps showing available parking spots
• Booking and reservation system
• Secure payment processing
• Messaging between users
• Rating and review system

3. User Accounts

3.1 Registration

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as needed
• Keep your password secure and confidential
• Be responsible for all activities under your account
• Notify us immediately of any unauthorized use

3.2 Eligibility

You must be at least 18 years old to create an account and use the Service. By creating an account, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time if you violate these Terms, engage in fraudulent activity, or for any other reason at our discretion. You may also delete your account at any time through the app settings.

4. For Spot Owners

4.1 Listing Requirements

When listing a parking spot, you represent and warrant that:

• You have the legal right to rent out the parking space
• The information you provide is accurate and complete
• The parking spot is safe and accessible
• You will honor all confirmed bookings
• You will comply with all applicable laws and regulations

4.2 Pricing and Fees

You set the price for your parking spot. Parqcar charges a platform fee (currently 10%) on each completed transaction. This fee is deducted from your earnings before payout.

4.3 Availability and Cancellations

You are responsible for keeping your availability calendar accurate. If you need to cancel a confirmed booking, you should do so as early as possible. Frequent or last-minute cancellations may result in account restrictions.

4.4 Payouts

Earnings are credited to your in-app wallet after each completed booking. You can withdraw funds to your linked bank account according to our payout schedule. Parqcar is not responsible for any bank fees or delays.

5. For Renters

5.1 Booking Process

When you book a parking spot, you agree to:

• Provide accurate booking information
• Pay the agreed-upon price plus any applicable fees
• Arrive and depart within your booked time window
• Treat the parking spot and surrounding property with respect
• Follow any instructions provided by the Spot Owner

5.2 Payments

All payments are processed through our secure payment system (Stripe). By making a payment, you authorize us to charge your payment method for the booking amount plus any applicable fees.

5.3 Cancellations and Refunds

Cancellation policies may vary by listing. Generally:

• Cancellations made more than 24 hours before the booking start time may be eligible for a full refund
• Cancellations made within 24 hours may be eligible for a partial refund
• No-shows are not eligible for refunds

Refunds are processed to your original payment method within 5-10 business days.

6. Prohibited Activities

You agree not to:

• Violate any laws or regulations
• Infringe on the rights of others
• Provide false or misleading information
• Engage in fraudulent or deceptive practices
• Harass, threaten, or intimidate other users
• Circumvent our fee structure or payment system
• Use automated systems to access the Service
• Attempt to gain unauthorized access to our systems
• Upload viruses or malicious code
• Use the Service for illegal parking or activities
• Sublease parking spots without owner permission

7. Reviews and Ratings

After each completed booking, users may leave reviews and ratings. Reviews must be honest, accurate, and comply with our content guidelines. We reserve the right to remove reviews that:

• Contain offensive, discriminatory, or inappropriate content
• Are fraudulent or misleading
• Violate our Terms or policies

8. Intellectual Property

The Service, including its content, features, and functionality, is owned by Parqcar and protected by copyright, trademark, and other intellectual property laws. You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks without written consent
• Reverse engineer or decompile our software

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We do not guarantee:

• The accuracy of listings or user information
• The quality, safety, or legality of parking spots
• That the Service will be uninterrupted or error-free
• The conduct of any user

You understand that Parqcar is a platform that facilitates connections between users. We are not responsible for the actions, omissions, or conduct of any user or parking spot.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PARQCAR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits or revenue
• Loss of data
• Vehicle damage or theft
• Personal injury or property damage
• Any damages arising from your use of the Service

Our total liability for any claim arising from your use of the Service shall not exceed the amount you paid to Parqcar in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Parqcar, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of a third party
• Your parking spot listing or booking

12. Dispute Resolution

12.1 User Disputes

If you have a dispute with another user, we encourage you to first try to resolve it directly. You may also contact our support team for assistance. While we may help facilitate resolution, we are not obligated to mediate or resolve disputes between users.

12.2 Disputes with Parqcar

Any dispute arising from these Terms or your use of the Service shall be resolved through binding arbitration, except where prohibited by law. You agree to waive your right to a jury trial and to participate in a class action lawsuit.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Parqcar is incorporated, without regard to its conflict of law provisions.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Parqcar regarding your use of the Service.

16. Contact Information

If you have questions about these Terms, please contact us:

• Email: support@parqcar.com
• Phone: +92 313 9431883
• Address: Salam Heights, E11/2, near Mstore, Islamabad, Pakistan
• Contact Form: parqcar.com/contact

Last Updated: December 2025