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Send us a Message

Fill out the form below and we'll get back to you within 24 hours.

Other Ways to Reach Us

Email Support

support@parqcar.com

We typically respond within 24 hours

Phone Support

+92 313 9431883

Monday - Friday: 9AM - 6PM PKT

Support Hours

Monday - Friday: 9AM - 6PM

Saturday - Sunday: 10AM - 4PM

In-App Support

Open the app and go to Settings → Help

Get instant help directly in the app

Office Address

Salam Heights, E11/2

Near Mstore, Islamabad, Pakistan

FAQ

Frequently Asked Questions

Find quick answers to common questions

How do I create an account?

Download the Parqcar app from the App Store or Google Play, then tap "Sign Up" and follow the simple registration process. You'll need a valid email address.

How do I book a parking spot?

Open the app, browse available spots on the map or list view, select your preferred spot, choose your date and time, then tap "Book" to confirm your reservation.

What payment methods are accepted?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express. You can also add funds to your in-app wallet for faster checkout.

How do I list my parking spot?

Go to the Map tab, tap on your location to add a new spot, fill in the details (name, price, description, availability), and submit. Your spot will be visible to all users once approved.

Can I cancel a booking?

Yes, you can cancel bookings through the app. Go to your booking history, select the booking, and tap "Cancel". Cancellation policies vary depending on timing and the spot owner's settings.

How do I get paid as a spot owner?

Earnings are credited to your in-app wallet after each completed booking. You can withdraw funds to your linked bank account at any time. A small platform fee applies to each transaction.

Is my payment information secure?

Yes, we use industry-standard encryption and secure payment processing through Stripe. We never store your full card details on our servers.

How can I update my profile?

Open the app, go to the Profile tab, and tap on your name or the edit icon. You can update your name, profile picture, and other account settings.